Slots Heaven

Sporting both a UK and Gibraltar gambling license to prove Slots heaven is a trustworthy casino site. If you haven’t heard of Slots Heaven, you may have heard of it’s parent group, the Mansion Group and subsequently some of their sister casino’s, Mansion Casino and Casino.com. Whilst Mansion Group was established in 2003, Slots Heaven was only established in 2013, so is a relative newcomer to the market considering how long others have been in the game.

Owned by

Mansion Group

Licensed

UKGC

Payout

96.87%

Pros & Cons

Live dealer options
Mobile-optimised casino
Huge range of Playtech slots & games
Calling support might incur fees when calling internationally

For a company with a relatively low number of restricted countries, 23, Slots Heaven, strangely only supports English as its language. It does, however, accept multiple currencies. Despite the name suggesting it focuses solely on one aspect, Slots Heavens actually dips into many areas of online casinos.

Layout and user interface

The dark theme gambling websites tend to sport is continued here, and rightly so considering how many punters delve into this world at night rather during the day and therefore doesn’t overwork your eyes.

The sidebar menu, whilst looking intuitive at first, isn’t quite as intuitive as first hoped, there is a casino games option with a drop down for a sub menu which lists all the games, however if you click on the casino games title it takes you to that page so you don’t get to see all the gaming options after all and it wouldn’t be unfeasible to never realise the sub menu existed at all. Then when you arrive at the page either through the casino games link or the sub menu links to specific areas, the page only shows around 8 options and then a link to see all games, which sends the player to the playing website where everything you would want to see is. This in reality just seems like unnecessary steps to access the content you want to see. It’s a small issue, but an obvious issue too.

Fortunately once you have navigated the initial junctions and made your way to the actual playing site, the UI improves to a good standard, sections and links are clear and understandable, making it easy to navigate to where you want to be and there is a search function for those that know exactly what they want.

Software and game provider

One word, Playtech. This can either be seen as a good thing or a bad thing depending on how you look at it, we will start off with the bad, a lack of software providers will always ensure a lack of diversity in gaming experiences. So if someone isn’t a fan if Playtech games, put simply, this isn’t the casino for them.

Alternatively, for someone who knows and enjoys Playtech’s software, this could be the perfect place for you to experience exactly what you want. You are also guaranteed the consistent level of enjoyment Playtech provides and can have confidence going into each game that it will be of a certain standard, which is a good thing when you consider Playtech is an award winning company that provides software of a high quality standard. They’re industry experts and it shows through in the quality of their software.

This singular choice does however put it into direct competition with other casinos that have made the same choice such as William Hill, Betfair and Ladbrokes to name a few. It’s either Slots Heaven or them, considering the similarity of the games library.

Software available

Bonuses and promotions

Slots Heaven has a casino bonus that offers new players 100% extra on their first deposit up to £100. You also get 200 free spins on slots with this bonus, I’ll lay out some of the important terms below so we can size up the value of the bonus;

  • 40 times wagering requirement for the deposit
  • 20 times wagering requirement for the spins to be met  within 30 days
  • Minimum deposit of £20 to be eligible for the welcome bonus
  • Spins are split up, you get 40 after your successful deposit and 20 a day every day after for 8 days
  • If you don’t log on and use the 20 spins within 24 hours of being credited with them on one of those days, they expire
  • Value of each spin varies between £0.10 and £0.20
  • £100 limit on spins winnings
  • The spins can only be used on a selection of Age of the Gods slots games
  • Deposits made with Neteller or Skrill are not eligible
  • Winnings can only be withdrawn after you have met your wagering requirements
  • You cannot partake in any other offers or bonuses whilst partaking in the welcome bonus through the site

As for meeting your wagering requirements, all varieties of slots and Scratch cards offer 100% wagering contributions so they are generally the way to go to meet them unless you play a lot in which case you consider one of the other assortment of games, however they will offer, at most, 25%. Terms and conditions as well as a list of all wagering contributions can be found here.

There is also a VIP Loyalty Programme with Slots Heaven which may interest those who generally focus on one site, you’ll earn loyalty points by betting real money, rates generally differ depending on which game you’re playing. You can climb the loyalty tiers by earning these points and get perks such as faster withdrawals and exchange rates for points to cash.

Game selection

Don’t let the name fool you, it’s not just slots on offer here, there’s live games, video poker and more, with over 300 games all together, here’s a run down.

Slots

As expected given the name, slots is where Slots Heaven excels, there’s an exciting array of around 200 varieties of slots each with subtle differences to keep you entertained. The previously mentioned Age of the Gods slots games are a safe bet and can be combined with your welcome bonus spins. Other excellent options include Gladiator, Buffalo Blitz and FeiCui Gong Zhu.

Live Casino

Every other section of the games on Slots Heaven is a side genre and whilst it does show to an extent, they are all still enjoyable. The live casino offers a relatively modest mix of Poker, Roulette, Baccarat and Blackjack. If you’re looking for the authentic casino experience from home, there’s better live casinos on offer. However it does the job if you just fancy a change of pace from slots.

Video Poker

Offering roughly 15 Video Poker options such as Joker Poker, Deuces Wild and Aces and Faces amongst others. Slots Heaven actually has a nice selection in this department especially when you consider some other sites who pride themselves on these sorts of games only slightly more.

Table Games

With over 50 games on offer and an assortment of varieties of BlackJack, Roulette, Craps and Baccarat, Slots Heaven surprises you again in this department. Some notable games are American Roulette, 3 Card Brag, Video Roulette and Deuces Wild. There’s a healthy offer of table games here.

Games available

Slots
Roulette
Blackjack
Live Casino
Video Poker

Fantastic slots at Slots Heaven

The greatest slots Slots Heaven has to offer!

Payment Methods

PayPal
Pay For It
Boku
Bitcoin
Wire Transfer
Neteller
Skrill
Paysafecard

Withdrawal Times

3-5 Days

Mobile and Apps

Slots Heaven offers an app on IOS and Android whilst offering mobile capability from their website if you don’t want to download an app. Slots Heaven is great in that it doesn’t really lose many of its games on offer when playing on the go, the difference to the main site is minimal at worst. Games on offer include, Slots, table games, video poker, live casino games and more. The main site’s deficiencies such as an initially strange UI and not a huge variety outside of slot games carries over as expected but no more issues are created by playing via their mobile casino.

Whichever method you chose to use to experience your on the go play style with, be it app or mobile website, both are solid choices and whilst there is an expected increase in load times particularly for live games, it is on what’s expected when playing on the go. The UI generally mirrors the main websites.

Banking and Support

Slots Heaven provides 24/7 customer support via the telephone which is excellent. Along with the provided FAQ and the fact you can email customer support and expect a reply within generally 2 hours, they have a decent set up. One thing missing though is a live chat for customer service which is generally expected these days, so there’s still room for improvement.

As for banking with Slots Heaven, there is a withdrawal limit of £10,000 a month and withdrawal times are as follows,

Review summary

Slots Heaven is mighty when it comes to slots, unsurprisingly. But whilst slots are its main focus you will be pleased to know they aren’t it’s only focus, from Live Casino to Table Games and video poker, Slots Heaven has a lot to offer even if not quite as much as some competitors in these departments.

The website is initially unintuitive but once you find your way to the actual playing site, all becomes clear and intuitive once again, thankfully. As for on the go Slots Heaven offers a great relative experience compared to it’s main site, maintaining most of its games and simplicity for your enjoyment.

Its welcome bonus in particular is worth checking out given its unusually a double bonus with 100% extra up to £100 on your first deposit as well as 200 free spins for you to enjoy on selected slots games. Who knows, maybe the VIP Loyalty Programme will be enough to keep you around for the long haul. The lack of diversity in games providers may put some off but really it does ensure a certain quality throughout all its games on offer so it’s not all bad.

Author

Hi, I'm James

"More than 5 years experience in the online gambling sector and 4 of them working with casinos. I'll share my thoughts relating to what you should be looking for in a casino and whether a site is worth your time and money."

Reviewer since June, 2020

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