Casino.com

Casino.com, as the name suggests, prides itself on its immersive casino gaming experience offering a wide-ranging selection of slots, table games and live casino play. In addition to its main service, Casino.com also offers a full sportsbook where players can choose to gamble on both live and virtual sports.

Owned by

Mansion Group

Licensed

UKGC

Payout

96.97%

Pros & Cons

Great range of casino games
Available in Flash and Download
No US players allowed

As part of the Mansion group who have sponsored several football clubs in the Premier League and beyond, Casino.com also offers exclusive “money-can’t-buy football experiences” as prizes.

The following review examines the casino service Casino.com has to offer, including what new players will be getting when they sign up.

Slots & Casino Games Section

Whatever your gaming preference, Casino.com can cater for, with hundreds of different and fun games to choose from. The layout of the page divides their offering into several categories, including tables, slots, live casino, jackpots and even video poker, as well as a comprehensive A-Z for players to search across the entire 250-plus game catalogue.

The categories are particularly useful for players who both want to find their favourite games or search for something they’ve not played before. The variety on offer in each category is also mightily impressive. Slots, for example, gives an incredibly diverse selection of games for all players to try their hand at something fun and new, whilst the table games section is full of variety with many different types of roulette and blackjack.

Pay Out Speed

Casino.com operates a relatively standard policy when it comes to withdrawing any winnings. Providing the verification process is completed successfully, players can expect all withdrawal requests (except those resulting from a progressive jackpot win) to be processed within 5 business days. Generally, though, this should usually only take between 24-48 hours with larger wins taking up the best part of 5 days to settle. The wide range of depositing options are a bonus with funds being able to be withdrawn to any depositing account.

Should a player claim a progressive jackpot win, they must consult with the website’s customer service department in order to arrange the withdrawal.

The verification process which enables withdrawal is straightforward and not too time-consuming. A player will be required to provide 3 pieces of information; a debit card, proof of ID (passport or driving licence) and proof of address by way of a utility bill or bank statement. It will take up to 48 hours for a player’s account to be verified after successful submission of verification documents. This process is now standard industry practice and is also intended to increase security. While it may be industry standard this has prevented them from making it onto our fast paying casinos list.

Software available

Website UI/UX

Make no mistake, Casino.com provides an efficient, useful and quick interface which allows players to seamlessly scan through its pages in order to find what they’re looking for. The categories are all well explained and stocked relevantly, making it simple to find a specific game or explore the catalogue. One of the best features enlists the games players have previously played in order from latest to oldest which ensures they’re able to succinctly return to their favourites.

The page layout is attractive on the eye, making it comfortable for new players to navigate and explore the hundreds of games on offer. The speed at which you can explore the different categories is also impressive as everything is nicely spaced, with no clutter.

The homepage is also useful with a very handy toolbar to access the categories. It also highlights new and exclusive games players may want to try, whilst the header of the page gives one-click access to the casino, live casino, sportsbook, virtual sports and promotions. There is also a search bar and filter/sort options for players to manually look for a particular selection.

Bonuses and Promotions

If welcome offers are what you’re looking for, Casino.com certainly delivers with plenty of incentivised options for new players.

The welcoming offer at the top of the homepage boasts a 100% bonus for deposits up to £100 and 200 spins on the “Age of the Gods” slots game. The offer will give players 20 spins on sign up then 180 spins, 20 per day, after their first deposit.

The 100% deposit bonus applies to a £20 minimum deposit and players must complete a wager 40 times before a withdrawal is allowed, but all games count towards it. However, games may vary with the contribution they offer towards the wager amount. The promotions link on the homepage is very useful in describing the terms and conditions, including a handy table listing the contributions each game gives towards the wagering requirements.

As previously mentioned, as part of the Mansion Group, Casino.com also offers matchday experiences as prizes due to its sponsorship of football clubs. There is also a points-based loyalty scheme for regular players, which gives them access to the VIP club.

Games available

Slots
Roulette
Blackjack
Live Casino
Video Poker
Keno
Lotteries

Fantastic slots at Casino.com

The greatest slots Casino.com has to offer!

Payment Methods

PayPal
Boku
3 Minimum Deposit
5 Minimum Deposit
Wire Transfer
Mastercard
Neteller
Skrill
Paysafecard

Withdrawal Times

Direct Debit: 3-5 days
E-Wallets: 24 Hours

Licences and Audits

Security and safety are of paramount importance and players are given the highest assurances of both on Casino.com.

The security and privacy link on the menu bar on the homepage provides extensive information on data protection regarding the use of your information and how it’s used by parent company the Mansion group, who has been named Best Customer Service Company 2020 and Online Casino Operator of the Year 2018 at the International Gaming Awards.

Casino.com is licensed and regulated by the UK Gambling Commission, who rigorously uphold the highest of standards. This should give you the peace of mind to enjoy your experience safe in the knowledge your data and funds are thoroughly protected and secure.

Payment Methods

Casino.com covers all the bases when it comes to depositing your funds, accepting all major VISA debit cards as well as global merchants such as Skrill, Paypal, mobile phone operators and bank transfers. The depositing options are as wide-reaching as you’ll find in the industry and are a reflection of the company’s stellar reputation.

A full list is provided alongside minimum deposit requirements for each of the options, these range from as little as £5 up to £20.

Customer Support

Players have several options should they seek support about any issue that may arise, the best of which is the 24-hour live chat facility which is even available for a general chat with one of the support staff.

There are contact options available including phone support and email facilities and for those with more common or generic queries, there is also a comprehensive FAQ section that is easily accessible on the menu bar.

If gambling becomes a problem for you, Casino.com has a detailed section with access to facilities that can help. They have produced a list containing 6 different options including time-out periods, deposit limits, self-exclusion periods and links to responsible gambling organisations.

The gambling management tool is also particularly useful for those who want to cap their deposits. Players can set limits on their daily, weekly and monthly deposits that can be altered for when the relative period of time has elapsed.

Review summary

Casino.com offers players a diverse gaming experience, with a healthy welcome bonus to get you started. The interface is very slick and easy to navigate between games, categories and sections, whilst also allowing players to use their account for their Sportsbook rather than having to set up a separate account. Another important factor is the ease of use is exactly the same regardless of the device you’re using. Mobile, PC and tablet devices all give the same high-quality experience.

In regards to the games themselves, it would take a considerable amount of time for players to experience even half of the vast amounts of fun on offer. From slots to roulette, Blackjack to Video Poker, Casino.com is as comprehensive as it gets when it comes to online casinos.

The Sportsbook is an added feature that allows you the convenience to stay in one place on the same account.

The chat facility is an incredibly useful tool that is available on the touch of a button for whatever you might need whether it be a withdrawal issue, customer support or even a chat to one of their friendly staff.

Those new to casino gambling will find the menu bar on the homepage a great place to start and find their bearings, where they’ll quickly learn that choosing Casino.com was an excellent decision for it’s all-round services, variety and fun.

The welcome bonuses are generous and competitive with the best in the market, whilst the wagering requirements mean you won’t have to play a game for hours upon hours to be eligible to withdraw any winnings.

Casino.com’s withdrawal policies are pretty-much industry standard, so if there’s one thing that could be improved is the speed at which those transactions could reach your bank account, but that is the smallest of complaints you could really have for this website.

Overall, we feel Casino.com is amongst the best casino gaming platforms available for anyone looking to open a new account. Its variety, support and security will ensure players can enjoy safe and hassle-free entertainment at their leisure.

Author

Hi, I'm Wes

"With over four year's experience reviewing casinos online and gambling sites, I'll only recommend you places that are fun to play at, offer generous bonuses and the best selection of games. I'll keep you up-to-date with the latest gambling industry news and guides so you're always in the know."

Reviewer since October, 2020

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