Bet365 Casino

If you’re into online games and casinos, then you’ve probably heard of Bet365. Bet365 is one of the most popular sportsbooks and online casino sites in the UK today. The company acquired its license from the UK Gambling Commission, who regulates both its sportsbook and financial betting options. Casino games like poker and the rest are also licensed by the Government of Gibraltar. Many avid bettors choose Bet365 due to the company’s competitive odds but apart from sports betting, do their casino offerings also provide the same stellar experience? Is the site mobile-friendly? For more facts about the betting site, please read the rest of the review.

Launched

2000

Owned by

Hillside

Licensed

UKGC, MGA, ETCB

Payout

95.48%

Pros & Cons

Quick Withdrawal Speeds
Mobile Optimized
24/7 Live Chat
Live Casino Could Be Better

Layout and User Interface

As a first-timer at Bet365, you’ll initially feel an information overload once you land on their homepage. Their homepage lands you on the sportsbook section where it’s filled with lists and schedules of all the games worldwide. You will even notice those words and numbers first before you even realize that there’s a deposit bonus banner right on top.

For its casino section, it looks a bit dull mainly because of the colour palette used on their site. Instead of the bright blue, red, and yellow colours, you’ll expect, it’s more grey and white – not something you would expect from a site enticing you to play more.

What’s great about Bet365, however, is its straightforwardness. It’s easy to go navigate because everything is laid out for you. At the top ribbon, you can change between sports, casino, live casino, poker, and other games. Betting is very convenient to do, too. Just settle on your bet for the day and you can complete it within a few minutes.

Bet365 is not just available on a website – it also has a native download app. The app accommodates both iOS and Android phones. The mobile version of the site allows for fast access to user accounts and betting history. Compared to their website, their mobile app is very user-friendly. In-play betting is easy and it’s highly encouraged. You can even acquire hands or spins using your mobile phone.

Furthermore, when it comes to casino games, the site also loads well, without much fuss. Remember though that the speed of your internet connection can still affect how the Bet365 website loads.

Software and Game Providers

Casino games provided by the brand can be accessed through downloads or instant-play. The majority of the titles come from Microgaming and Playtech, with Bet365 also offering customers the chance to download software for both companies’ games.

Downloading this software is optional, but it is a helpful option though for those with an unreliable internet connection. All games operate using safe and secure software.

Other than Microgaming and Playtech, they also offer games from other providers like Blueprint Gaming, Genesis Gaming, Ash Gaming, Play ‘n’ Go, Quickspin, and WMS.

Another game provider has recently joined the fray as well in February, H5G or High 5 Games, the biggest indie games provider today, has made a deal with Bet365. The site now includes some of the brand’s best-known slots like Triple Double Da Vinci Diamond and Goldstruck.

Software available

Bonuses and Promotions

Bet365, in order to pull in customers, provides welcome bonuses that are always updated. This means that if you’ve seen a nice deal today, a different one might be up for grabs tomorrow.

The site also presents a wide variety of promotions for registered members. Regular Bet365 players can navigate to the site’s bonus segment for both the sportsbook and casino. Frankly, there are more promotions for sports than for the casino. For the former, at least 10 promotions are happening at once while the latter only has five.

To add to that, the bonuses on this betting site are changed and improved frequently so you have to take advantage of a great bonus or promo that you see on the site whilst you can.

Quick tip for beginners: for the best in Bet365 bonuses, keep your eyes peeled for sweet deals during Saturdays. Excellent bonuses and promos, more often than not, happen during the weekend.

Game Selection

Bet365 is more focused on sports betting and they excel significantly in this regard. You’ll notice this with its sizeable sports betting offers that are listed on their homepage. However, they did dip their toes in the world of casino games to accommodate a wider range of players. Bet365 fares well when it comes to casino offers but you will realise that there are more exciting online casinos out there that trump Bet365’s.

The site has included an impressive selection of slots. It is a fair mix of branded and classic slots. You will have a field day choosing one. They regularly add new games on the website and mobile app, too. You can find at least one new game a week and this makes players even more curious and excited. Bet365’s choice games include the Justice League, The Mummy, The Age of Gods, Space Invaders, and The Three Musketeers.

What Bet365 did well to have a big and diverse portfolio of casino games is to use several game providers. Different game providers give a different touch to games which makes the site more entertaining. It has also popularized eSports which brought a new niche market on their platform.

Their selection of video poker games though is another story, with less than ten titles available. If the betting site wants to be a versatile, come-one-come-all gambling hub, they should add more video poker games to their collection. This might pull in more potential players if all of their casino games offered decent choices.

As far as game selection is concerned, Bet365 does it well for a selected number of games. Unfortunately, the same cannot be said for their live casino, poker, and table games. If you love sports and slot machines, this may be for you. If you prefer other live games, then you might be better off with other online casinos.

Games available

Slots
Roulette
Blackjack
Live Casino
Video Poker
Sports
Keno
Scratchcards

Fantastic slots at Bet365 Casino

The greatest slots Bet365 Casino has to offer!

Payment Methods

PayPal
Pay By Phone
Fast Paying
Pay By SMS
Boku
Cheque
Wire Transfer
Mastercard
Trustly
Neteller
Skrill
Paysafecard

Withdrawal Times

3-5 days

Banking and Support

Bet365 can be accessed in lots of countries, so in order to cater to a wider range of players, they need to provide a good number of payment methods. The variety is a convenience since processing payment for deposits and cash-outs differ for every country.

No worries though for the site accommodates popular payment methods that work for everybody. There isn’t even a need to pay fees for currency conversion for deposits—Bet365 currently offers 28 currencies for your depositing convenience.

One of the most popular payment methods available on the site is credit and debit cards like Mastercard and VISA. You can also offer to pay using e-wallets or prepaid cards that are available in the player’s location.

Deposits are done right away. However, it takes 1 to 3 days to process through bank wire or cheques. There are also different deposit and withdrawal requirements that players need to go through based on the payment methods they select. Minimal deposits that players can make ranges between £5.00 to £20.00. Maximum withdrawal limits also differ significantly between payment methods.

When it comes to customer support, Bet365 has you covered. The agents are quick to respond to queries and complaints, plus they are amiable as well and very approachable. There are several ways to get in touch with customer service and here are some of the most recommended methods.

  • Live chat (24/7)

Their live chat is one of the highlights of Bet365’s stellar customer service record. The agents are always available and they will respond to your questions as professionals should. It is also great to see that you are corresponding to an authentic human, not a machine with prerecorded audio.

  • Email

The customer service department of this site is also easy to reach through email. The speed of the agents’ response will depend of course on the amount of workload they are dealing with at the moment. You can get a response through email within two hours, but if you feel your issue needs to be dealt with promptly, then the live chat is your better option.

  • Regular mail

Bet365 has also made their physical address available. This might be convenient for those who do not have ready internet access.

If you want to get in contact with the site’s customer service, just scroll to the webpage’s bottom parts, look for the Help section, and choose the Contact Us link.

Review summary

In conclusion, Bet365 has a stellar portfolio of sports and casino games. Some would think that it’s just a sportsbook, but over in their casino section, you find numerous slot machine games that will keep you entertained and excited to try more. Not only do they have great games, but they also value customer service and trust which you can experience from their numerous support channels and payment methods, respectively. These three excellently executed factors make Bet365 a trusted partner in the online casino community.

Author

Hi, I'm James

"More than 5 years experience in the online gambling sector and 4 of them working with casinos. I'll share my thoughts relating to what you should be looking for in a casino and whether a site is worth your time and money."

Reviewer since October, 2020

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